Description of Products
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including Product Descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. All sizes and measurements are approximated; however, we do try to make sure that they are as accurate as possible.
Delivery
For full Delivery details please contact our team on 01749671970 or get in touch via email info@haydonforge.co.uk
- We try to fulfil orders as quickly as possible.
- We will inform you if the item is temporarily out of stock.
- All deliveries must be deliverable to the address stated.
- All delivery instructions must be agreed at the time of placing the order.
Structural Guarantees
We will make every endeavor to repair before we replace after such a time the structural integrity has been checked by the warehouse team. Where a structural guarantee is offered for a product, the terms of guarantee will vary depending on the item concerned. However, in each circumstance for a guarantee to be valid:
- Product care instructions must have been followed.
- Any claims must be made by the original purchaser of the item and proof of purchase will be required.
- The product must only have been used for domestic purposes within England, Scotland, Wales, Northern Ireland and Jersey.
- We offer a 5-year Guarantee for commercial Customers once the structural integrity has been checked by the warehouse team.
To make a claim under Guarantee please contact our team on 01749671970 or get in touch via email info@haydonforge.co.uk
Please note that your statutory rights are not affected.
Order Acceptance
Goods are subject to availability and if available online, may nevertheless be unavailable for delivery to your location. If we are unable to supply the item, we will either automatically highlight this as unable for delivery to your location or out of stock at check out. A series of steps is required to create a contract between you and Haydon Forge:
You confirm your order for products on our website by pressing the confirm order button at the end of the checkout process.
You will receive an order acknowledgment detailing the item/s you have ordered provided the email address we hold for you has been entered correctly. If the email address is wrong, you will not receive an email. This is not an order acceptance from Haydon Forge.
Order acceptance and the completion of the contract between you and Haydon Forge will take place on the dispatch of the products ordered from our warehouse, unless we have notified you that we do not accept your order, or you have cancelled it in accordance these Terms and Conditions.
Risk of loss and damage of products passes to you when the products are delivered.
If due to technical errors in pricing and/or details incorrectly shown on our website, inability to gain authorisation on your payment or your product being unavailable from stock, we reserve the right not to accept orders.